# Payments ### PayPal As your business grows, you may find that the Forever Free Plan no longer meets your needs. At this point, you might want to consider subscribing to one of our paid plans. To cater to users across the globe, we use PayPal as our payment processor. Your account will be automatically billed each month according to your subscription plan. ### Refund Policy We offer a Forever Free Plan trial, allowing you to evaluate our services before upgrading. Upgrades should be made after fully understanding and accepting the capabilities of the free plan. Due to the nature of software services, where paid features are immediately accessible upon purchase, we do not offer refunds. However, if you encounter any payment errors or issues, please do not hesitate to contact us. We hope this guide helps you understand our payment process and policies. For any further questions or assistance, feel free to reach out to our support team at . --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://storyonboards-help-center.gitbook.io/storyonboards/plans-and-payments/payments.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.